Confidence in Conflict: Tools That Work

Join Conflict Mediator and Author, Kimberly Best, for Confidence in Conflict: Tools that Work

Friday, Sept. 18th, 3-4pm


Workshop Details:
The word “conflict” triggers a sense of dread for many of us.  In this virtual workshop, Kim Best of Best Conflict Solutions will discuss ways we can shift from thinking about conflict as something to avoid and instead realize it is a necessary part of life.  We will discuss how to view the challenges we encounter in relationships as opportunities instead of problems and we will discuss skills and tools to leverage difficult conversations so that we can learn, grow and stay connected.


Kimberly is an RN, MA professional conflict mediator, focusing on Conflict Coaching, Family Mediation, Health and Elder Care Mediation in Franklin, Tennessee. She spent most of her career as a Registered Nurse in intensive care, trauma, and emergency medicine, where she cared for people in extreme need and gained valuable experience in the medical system. Kim attended graduate school at the University of North Carolina Charlotte in Clinical/Community Psychology.  She obtained a master’s degree in Conflict Management from Lipscomb University in Nashville, Tennessee. Kim also trained in Transformative Mediation at Hofstra University and Healthcare Mediation at the University of South Florida, and is a working member of the ACR Elder Mediation Professional Development Group. She is passionate about helping others resolve conflicts in a productive, non-litigious way, and in finding the optimal solution to problems for all parties involved. Kim draws from her unique and diverse experiences and her love of learning to inform her work in conflict management.  She is author of “How to Live Forever, A Guide to Writing the Final Chapter of Your Life Story”.  She is a speaker and trainer on conflict management, transitions and difficult decisions including end of life issues.